Frequently Asked Questions
Everything you need to know about our premium amplifiers, pickups, and components.
What is the lead time for custom speaker cabinets and amplifier kits?
Most custom cabinets and kits are built to order. Standard lead times typically range from 2 to 4 weeks depending on current order volume and customization options.
Do you offer international shipping for electronics and components?
Yes, we ship our products worldwide. Shipping costs and delivery times are calculated at checkout based on the destination and total package weight.
Are Mojotone pickups covered by a warranty?
Absolutely. All Mojotone pickups come with a limited lifetime warranty against manufacturing defects to ensure your tone remains consistent and reliable.
What is your return policy on electronic components and parts?
Unused and uninstalled components can be returned within 30 days of purchase. Please note that soldered parts or installed speakers are not eligible for return due to safety and quality standards.
Can I get technical support for my DIY amplifier kit build?
Yes, we provide dedicated technical support for all our kits. Our team of experts is available via email to help troubleshoot your circuit and guide you through the assembly process.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and offer financing options through Affirm for larger purchases like boutique amplifiers and full cabinet setups.